After-Sales & Service
Comprehensive support throughout the entire lifecycle of your plate heat exchanger, from commissioning and installation to spare parts, maintenance, and performance optimisation.
Our Services
Spare Parts
100% spare part availability for all models. Plates, gaskets, frame components, nozzles, and tightening bolts, all OEM-grade and fully compatible.
Most RequestedCommissioning
On-site commissioning by certified technicians. Every unit installed correctly, operating within design parameters from day one.
On-SiteInstallation
Professional installation at customer facilities worldwide. Mechanical connections, piping integration, and system alignment.
WorldwideTechnical Training
Training programmes for maintenance teams: gasket replacement, CIP protocols, troubleshooting, and performance optimisation.
CertifiedPlate & Gasket Replacement
OEM-grade replacement parts for all models. Refurbishment of existing units to extend service life and restore performance.
All ModelsLeak Detection Testing
Testing for individual plates and complete units. Identifies integrity issues before they affect process performance or safety.
PreventiveSpare Parts Request
Submit your spare parts enquiry using the form below. Provide as much detail as possible to help us identify your unit and required components accurately.
Nameplate photo: attach a photo of the unit nameplate to the email that opens when you submit this form.
Submitting opens your email client with your request addressed to info@aresphe.com.
How to Identify Your Unit
Located on the frame. Contains model number, serial number, design pressure, and test pressure.
Unique identifier for your unit. Required for accurate part identification and compatibility.
Total number of plates in the plate pack. Helps confirm the configuration and required gasket quantity.
A photo of the nameplate ensures we identify the exact configuration. Attach it to the email that opens when you submit the form.
Need Urgent Support?
For time-critical spare parts or emergency service requests, contact our after-sales team directly.